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FLEXnet Licensing Error Codes

Appendix E

Error Message Format

FLEXnet Licensing error messages presented by applications have the following components:

Error messages were improved in v6. FLEXnet Licensing Error Explanation, and supporting information are only available in applications using v6.0+.

These error messages may occur in two formats available with FLEXnet Licensing or may appear in a format customized by the application.

Format 1 (short):

FLEXlm error text (-lm_errno, minor_num[:sys_errno]) [sys_error_text]

The system error information may be missing.


Can't connect to license server system (-15,12:61) Connection refused

Format 2 (long-version 6.0+):

FLEXlm error text
 FLEXlm error explanation
[Optional Supporting information]
FLEXlm error: -lm_errno, minor_num. [System Error: sys_errno] ["system_error_text"]


Cannot connect to license server system
 The server (lmgrd) has not been started yet, or
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Feature: f1
Server name: localhost
License path: @localhost:license.dat:./*.lic
FLEXlm error: -15,12. System Error: 61 "Connection refused"

Error Code Descriptions

The following table lists the most common errors produced by FLEXenabled products.

Table E-1: FLEXnet Licensing Error Codes  
Error Code
Cannot find license file.
Invalid license file syntax.
No license server system for this feature.
Licensed number of users already reached.
No such feature exists.
No TCP/IP port number in license file and FLEXnet Licensing service does not exist. (pre-v6 only)
No socket connection to license server manager service.
Invalid (inconsistent) license key or signature.
The license key/signature and data for the feature do not match. This usually happens when a license file has been altered.
Invalid host.
The hostid of this system does not match the hostid specified in the license file.
Feature has expired.
Invalid date format in license file.
Invalid returned data from license server system.
No SERVER lines in license file.
Cannot find SERVER host name in network database.
The lookup for the host name on the SERVER line in the license file failed. This often happens when NIS or DNS or the hosts file is incorrect. Workaround: Use IP address (e.g., 123.456.789.123) instead of host name.
Cannot connect to license server system.
The server (lmgrd) has not been started yet, or the wrong port@host or license file is being used, or the TCP/IP port or host name in the license file has been changed.
Cannot read data from license server system.
Cannot write data to license server system.
License server system does not support this feature.
Error in select system call.
License file does not support this version.
Feature checkin failure detected at license server system.
License server system temporarily busy (new server connecting).
Users are queued for this feature.
License server system does not support this version of this feature.
Request for more licenses than this feature supports.
Cannot find ethernet device.
Cannot read license file.
Feature start date is in the future.
No such attribute.
Bad encryption handshake with vendor daemon.
Clock difference too large between client and license server system.
In the queue for this feature.
Feature database corrupted in vendor daemon.
Duplicate selection mismatch for this feature. Obsolete with v8.0+ vendor daemon.
User/host on EXCLUDE list for feature.
User/host not on INCLUDE list for feature.
Cannot allocate dynamic memory.
Feature was never checked out.
Invalid parameter.
Clock setting check not available in vendor daemon.
Vendor daemon did not respond within timeout interval.
Checkout request rejected by vendor-defined checkout filter.
No FEATURESET line in license file.
Incorrect FEATURESET line in license file.
Cannot compute FEATURESET data from license file.
socket() call failed.
Message checksum failure.
License server system message checksum failure.
Cannot read license file data from license server system.
Network software (TCP/IP) not available.
You are not a license administrator.
lmremove request before the minimum lmremove interval.
No licenses available to borrow.
License BORROW support not enabled.
FLOAT_OK can't run standalone on license server system.
Invalid TZ environment variable.
Local checkout filter rejected request.
Attempt to read beyond end of license file path.
SYS$SETIMR call failed (VMS).
Internal FLEXnet Licensing error-please report to Macrovision Corporation.
Bad version number must be floating-point number with no letters.
Invalid PACKAGE line in license file.
FLEXnet Licensing version of client newer than server.
USER_BASED license has no specified users - see license server system log.
License server system doesn't support this request.
Checkout exceeds MAX specified in options file.
System clock has been set back.
This platform not authorized by license.
Future license file format or misspelling in license file.
The file was issued for a later version of FLEXnet Licensing than this program understands.
Encryption seeds are non-unique.
Feature removed during lmreread, or wrong SERVER line hostid.
This feature is available in a different license pool.
This is a warning condition. The server has pooled one or more INCREMENT lines into a single pool, and the request was made on an INCREMENT line that has been pooled.
Attempt to generate license with incompatible attributes.
Network connect to THIS_HOST failed.
Change this_host on the SERVER line in the license file to the actual host name.
License server machine is down or not responding.
See the system administrator about starting the server, or make sure that you're referring to the right host (see LM_LICENSE_FILE environment variable).
The desired vendor daemon is down.
1) Check the lmgrd log file, or 2) Try lmreread.
This FEATURE line can't be converted to decimal format.
The decimal format license is typed incorrectly.
Cannot remove a linger license.
All licenses are reserved for others.
The system administrator has reserved all the licenses for others. Reservations are made in the options file. The server must be restarted for options file changes to take effect.
A FLEXid borrow error occurred.
Terminal Server remote client not allowed.
Cannot borrow that long.
License server system out of network connections.
The vendor daemon can't handle any more users. See the debug log for further information.
Cannot read dongle: check dongle or driver.
Either the dongle is unattached, or the necessary software driver for this dongle type is not installed.
Missing dongle driver.
In order to read the FLEXid hostid, the correct driver must be installed. These drivers are available from your software vendor.
SIGN= keyword required, but missing from license certificate.
You need to obtain a SIGN= version of this license from your vendor.
Error in Public Key package.
TRL not supported for this platform.
BORROW failed.
BORROW period expired.
lmdown and lmreread must be run on license server machine.
Cannot lmdown the server when licenses are borrowed.
FLOAT_OK requires exactly one FLEXid hostid.
Unable to delete local borrow info.
Returning a borrowed license early is not supported.
Contact the vendor for further details.
Error returning borrowed license.
A PACKAGE component must be specified.
Composite hostid not initialized.
A item needed for the composite hostid is missing or invalid.
Error, borrowed license doesn't match any known server license.
Error enabling the event log.
Event logging is disabled.
Error writing to the event log.
Communications timeout.
Bad message command.
Error writing to socket. Peer has closed socket.
Error, cannot generate version specific license tied to a single hostid, which is composite.
Version-specific signatures are not supported for uncounted licenses.
License template contains redundant signature specifiers.
Bad V71_LK signature.
Bad V71_SIGN signature.
Bad V80_LK signature.
Bad V80_SIGN signature.
Bad V81_LK signature.
Bad V81_SIGN signature.
Bad V81_SIGN2 signature.
Bad V84_LK signature.
Bad V84_SIGN signature.
Bad V84_SIGN2 signature.
License key required but missing from the license certificate. The application requires a license key in the license certificate. You need to obtain a license key version of this certificate from your vendor.
Invalid signature specified with the AUTH= keyword.
Invalid server port number.
Invalid value in license where an integer was expected.
Invalid value supplied for count.
Invalid hostid supplied in license.
Invalid hostid type supplied.
Bad feature line syntax.
Internal FLEXnet Licensing error.
Bad date format in license file.
Bad SERVER line.
Bad license string.
Server's feature doesn't authenticate on client side.
No license checked out.
License already checked out.
Error list returned.
No certicom module available.
Wrong or incomplete certicom module.
SIGN or SIGN2 required in license certificate.
Feature object has no license sources.
An Identical license is already checked out on this license source.
This license has an asynchronously-queued checkout pending.
Library for native hostid couldn't be loaded.
Already connected to another vendor daemon.
No such user, host, or display.
Shutdown of license server system failed.
Shutdown failed - already connected to license server system.
Invalid license source string.
Log file switch error.
1Indicates errors due to an operating system failure.


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FLEXnet Licensing End User Guide
Version 10.8
May 2005